Interactive demo — simulated sample data
Enquiries
Redgum Civil & Industrial · Demo
DW
All enquiries
EN-2057QualifiedWeb formReplied in 3 min

Vantage Cold Storage

Hannah Vuong 0421 908 776 h.vuong@vantagecold.com.au Derrimut VIC
Qualification score
81
5 of 6 points met
What SARA made of it

Compliance-led buyer. Asked five questions about insurance, SWMS, EPA licensing and ticket currency before she would talk about price at all — SARA answered every one from the knowledge base and attached the certificates.

The enquiry

High pressure water jettingThis month

Condenser coils and floor drains in a cold store, as part of an annual hygiene program. Wants to understand compliance credentials before going further.

Received 17 Aug 2026 at 9:12 pm

Qualification checklist

Gaps are named, not glossed over
Decision maker

Yes — facilities manager, annual program budget

Scope

Condenser coils + floor drains, 2 days

Timeframe

September, flexible within the month

Site access

Cold store — crew need thermal PPE

Compliance requirements

Full documentation pack required pre-start

Contractor portalgap

Uses a contractor management portal — onboarding needed

Questions SARA answered (5)

What insurance do you carry?

$20m public liability, $5m professional indemnity and workers compensation for all crew. Certificates of currency go out with every quote, and we can lodge them directly into your contractor management portal.

Do you provide SWMS and JSAs?

Yes — a site-specific SWMS is issued for every job before mobilisation, and a JSA is completed on site at pre-start. Both are written by the supervisor running the job, not from a template library.

Are you licensed for waste transport and disposal?

Yes. We hold an EPA Victoria permission for prescribed industrial waste transport, and disposal goes to licensed receival facilities with waste tracking documentation returned to you.

Are your crew confined space ticketed?

All entry crew hold current confined space and gas test atmospheres tickets, and every job runs with a dedicated standby. Ticket currency is enforced by our scheduling system — anyone whose ticket has lapsed cannot be allocated to a job.

What's your minimum charge?

It varies by service. Hydro excavation and jetting have a half-day minimum; confined space entry work is a full day minimum because of the permit and standby requirements. I can give you the specific figure for your scope.

Activity

  1. Web form enquiry receivedSystem
    17 Aug 2026 · 9:12 pm
  2. SARA answered 5 compliance questionsSARA

    From the knowledge base, with certificates attached

    17 Aug 2026 · 9:13 pm
  3. Qualified and quoted — $6,400SARA
    17 Aug 2026 · 9:15 pm
  4. Contractor portal onboarding flaggedSARA

    Escalated to the office — needs a human to complete registration

    17 Aug 2026 · 9:16 pm

Quote

Indicativevalid to 17 Sept 2026
$6,400
High pressure water jetting
2 days @ $3,200
$6,400

Capacity check

Tue 2 Sep

Early September is open for a two-crew jetting spread.

Open the planner

Score

81

Weighted on decision maker, scope clarity, timeframe, access, budget signal and any classification or compliance requirement.

Next action

Complete the contractor portal registration, then confirm September dates.