Interactive demo — simulated sample data
Enquiries
Redgum Civil & Industrial · Demo
DW
All enquiries
EN-2052Site visit bookedPhoneAnswered live

Northgate Logistics

Marcus Adeyemi 03 9312 6600 m.adeyemi@northgatelog.com.au Truganina VIC
Qualification score
92
5 of 6 points met
What SARA made of it

Strong enquiry with a real budget and a firm downstream dependency. Scope is standard, but the service drawings are 15 years old — SARA priced a range, then booked a site visit rather than pretending the extent was knowable over the phone.

The enquiry

Hydro excavation / service locateThis month

New dock expansion. Needs services located and potholed before the piling contractor starts in three weeks.

Received 17 Aug 2026 at 10:47 pm

Qualification checklist

Gaps are named, not glossed over
Decision maker

Yes — project manager, holds the works budget

Scope

Approx 20 potholes across the dock apron

Timeframe

Complete before piling starts 8 Sep

Site access

Open hardstand, no restriction

Service drawingsgap

Available but dated 2011 — extent uncertain

Budget signal

$15k–20k allowed in the works package

Questions SARA answered (3)

Can you give me a price over the phone?

For standard scopes, yes — I can give you an indicative range straight away from our rate card. For anything involving vessel entry, unknown contamination or restricted access, we book a site visit first, because a number I make up on the phone helps neither of us.

What access do you need for the truck?

The vacuum truck needs 3.5m width and 4.2m height clearance, and hardstand within 30m of the work area. If access is tighter than that we'd bring the combination unit instead — worth flagging on the enquiry so we send the right plant.

What insurance do you carry?

$20m public liability, $5m professional indemnity and workers compensation for all crew. Certificates of currency go out with every quote, and we can lodge them directly into your contractor management portal.

Activity

  1. Inbound call answered by SARASARA
    17 Aug 2026 · 10:47 pm
  2. Qualified — 5 of 6 points metSARA

    Service drawings flagged as the open risk

    17 Aug 2026 · 10:52 pm
  3. Capacity checked for the week of 1 SepSARA
    17 Aug 2026 · 10:55 pm
  4. Indicative range emailed with COC attachedSARA

    $11,550–$19,250

    17 Aug 2026 · 10:58 pm
  5. Site visit bookedSARA

    Thu 21 Aug, 10:00 — Mick Farrow attending

    17 Aug 2026 · 10:59 pm

Quote

Indicativevalid to 17 Sept 2026
$11,550 – $19,250
Hydro excavation — 3 to 5 days
3–5 days @ $3,850
$15,400

Range is 3 to 5 days. The site visit converts this to a firm price.

Capacity check

Mon 1 Sep

The week of 1 Sep is clear for a two-crew hydro spread. SARA has pencilled it rather than committed it, pending the site visit.

Open the planner

Score

92

Weighted on decision maker, scope clarity, timeframe, access, budget signal and any classification or compliance requirement.

Next action

Site visit Thu 21 Aug — firm price to follow within 24 hours.